Terms of service

Last updated: July 25, 2026

These Terms of Service govern your access to and use of hangora.shop, including all information, content, features, products, and services made available through the website.

The website is operated by Hangora, established in 2023 and located in Langley, British Columbia, Canada.

Throughout these Terms, “Hangora,” “we,” “us,” and “our” refer to Hangora. “You” and “your” refer to any visitor, customer, or user of the website.

By visiting our website or purchasing from us, you agree to these Terms of Service and all policies referenced in them.

1. Eligibility

You must be at least the age of majority in your jurisdiction to use this website or place an order.

If you permit a minor to access the website through a device or account under your control, you are responsible for that use.

You may not use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes.

2. Online Store Terms

You agree not to:

  • Violate applicable laws or regulations;
  • Transmit viruses, malware, or harmful code;
  • Attempt to gain unauthorized access to the website or related systems;
  • Interfere with website security or functionality;
  • Copy, scrape, reproduce, or exploit the website without permission;
  • Use false information to place an order;
  • Engage in fraudulent transactions, payment disputes, or chargebacks;
  • Resell our content, images, branding, or product descriptions without authorization.

We may suspend or terminate access where we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to display product descriptions, measurements, colours, materials, features, quantities, and images accurately.

However:

  • Colours may vary depending on lighting, photography, and screen settings;
  • Measurements may vary slightly because of manual measurement;
  • Packaging may differ from website images;
  • Minor product-design changes may occur without materially affecting function;
  • Product availability may change without notice.

You are responsible for reviewing product descriptions and specifications before purchasing.

4. Product Use

Products must be used only for their intended purpose and in accordance with any supplied instructions.

You are responsible for determining whether a product is appropriate for your intended use.

Hangora is not responsible for damage caused by:

  • Misuse or improper use;
  • Excessive weight or overloading;
  • Incorrect installation or storage;
  • Modification or alteration;
  • Failure to follow product instructions;
  • Ordinary wear and tear;
  • Use by children without appropriate adult supervision.

5. Prices and Currency

Prices are displayed in the currency selected or presented on the website.

Prices may change without notice. A price change does not affect an order already accepted and paid for, except in cases of obvious pricing or technical error.

You are responsible for any applicable:

  • Import duties;
  • Customs fees;
  • Local taxes;
  • Brokerage charges;
  • Currency-conversion fees;
  • Payment-provider fees.

These amounts may be collected by local authorities or service providers and are not controlled by Hangora.

6. Billing and Account Information

You agree to provide current, complete, and accurate billing, shipping, and contact information.

You are responsible for verifying:

  • Your full name;
  • Delivery address;
  • Apartment or unit number;
  • Postal or ZIP code;
  • Telephone number;
  • Email address;
  • Payment details.

We are not responsible for delivery issues caused by incorrect or incomplete information supplied by the customer.

7. Orders and Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including:

  • Product unavailability;
  • Pricing or description errors;
  • Suspected fraud;
  • Unauthorized payment;
  • Reseller or bulk-purchase activity;
  • Shipping restrictions;
  • Technical errors;
  • Violation of these Terms.

An order is generally considered accepted after payment has been approved and fulfilment has begun.

If we cancel an order after payment, we will issue a refund to the original payment method.

8. Payment

Payment must be successfully authorized before an order is processed.

Payments may be handled by third-party payment processors. Your use of those services may also be subject to their terms and privacy policies.

We do not guarantee that every payment method will be available in every country.

9. Shipping and Delivery

Hangora offers free standard shipping worldwide.

Estimated delivery is generally 7–10 business days after shipment, unless otherwise stated.

Shipping times are estimates and are not guaranteed. Delays may occur because of customs, severe weather, carrier disruptions, high order volume, local delivery conditions, public holidays, or other circumstances outside our reasonable control.

Full details are provided in our Shipping Policy.

10. Returns and Refunds

Eligible products may be returned within 30 days of delivery under our Return and Refund Policy.

The Return and Refund Policy forms part of these Terms.

11. Promotions and Discount Codes

Promotional offers may be subject to separate conditions.

Unless otherwise stated:

  • Only one discount code may be used per order;
  • Discounts cannot be exchanged for cash;
  • Codes may not apply to previous purchases;
  • Codes may have expiration dates or product exclusions;
  • Promotions may be changed or withdrawn before an order is placed.

We may cancel a promotion or order if a discount is used fraudulently or contrary to its conditions.

12. Intellectual Property

All content on hangora.shop, including but not limited to:

  • Brand names;
  • Logos;
  • Product names;
  • Text;
  • Product descriptions;
  • Images;
  • Graphics;
  • Icons;
  • Videos;
  • Website layout;
  • Design elements;
  • Software and code;

is owned by, licensed to, or lawfully used by Hangora and is protected by applicable intellectual-property laws.

You may use the website for personal, non-commercial shopping purposes only.

No content may be copied, reproduced, modified, republished, distributed, sold, or commercially exploited without prior written permission.

13. Reviews and User Content

If you submit a review, photograph, testimonial, comment, or other content, you confirm that:

  • You own or control the content;
  • The content is accurate and based on genuine experience;
  • The content does not violate another person’s rights;
  • The content is not unlawful, defamatory, misleading, or offensive;
  • The content does not contain malware or unauthorized advertising.

You grant Hangora a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, edit, and publish submitted content for business and marketing purposes.

We may remove user content that violates these Terms.

14. Third-Party Services and Links

Our website may include third-party links, applications, payment services, analytics tools, or social-media features.

We do not control and are not responsible for third-party websites, products, policies, security, or content.

Accessing third-party services is at your own discretion and may be subject to separate terms.

15. Website Availability

We do not guarantee that the website will always be uninterrupted, secure, accurate, or error-free.

We may modify, suspend, update, or discontinue any part of the website without notice where reasonably necessary.

16. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that:

  • The website will meet every user’s requirements;
  • Access will always be uninterrupted;
  • All errors will be corrected immediately;
  • Every product will be suitable for every intended purpose.

Nothing in this section excludes warranties or consumer rights that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by law, Hangora will not be liable for indirect, incidental, special, punitive, or consequential losses arising from:

  • Use of or inability to use the website;
  • Delivery delays;
  • Loss of data;
  • Loss of profits or business opportunity;
  • Unauthorized access caused by circumstances outside our reasonable control;
  • Misuse of a product.

Where liability cannot be excluded, it will be limited only to the extent permitted by applicable law.

18. Indemnification

You agree to indemnify and hold Hangora harmless from claims, losses, liabilities, and reasonable expenses arising from:

  • Your violation of these Terms;
  • Your misuse of the website;
  • Your unlawful conduct;
  • Your infringement of another person’s rights.

This obligation applies only to the extent permitted by law.

19. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary.

The remaining provisions will continue in effect.

20. No Waiver

Failure to enforce any provision does not waive our right to enforce it later.

21. Entire Agreement

These Terms, together with our related policies, represent the entire agreement between you and Hangora concerning the website and purchases made through it.

22. Changes to These Terms

We may update these Terms periodically.

Changes become effective when posted on this page unless otherwise stated. Continued use of the website after an update constitutes acceptance of the revised Terms.

23. Governing Law

These Terms are governed by the laws applicable in the Province of British Columbia and the federal laws of Canada applicable therein, without limiting any mandatory rights available to consumers in their place of residence.

24. Contact Information

Hangora
20318 37A Ave
Langley, BC V3A 2T1
Canada

Email: support@hangora.shop
Phone: +1 604 534-6928
Website: hangora.shop